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05/12/2011
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Fleet management, contract hire and rental specialist Fraikin has won a contract from J Sainsbury to manage and maintain 220 of its 3.5-tonne Sainsbury's Online home delivery vehicles in the South East.
 Under the terms of the deal, Fraikin will not only be responsible for managing the fleet, which operates across an estate of 23 stores spanning an 80-mile radius, but also the recovery and repair of vehicles, with a guaranteed 90-minute response time.
A vehicle first aid pack has now been supplied with each vehicle to remedy minor defects, such as light bulbs. Additionally, a familiarisation guide has been provided by Fraikin to ensure that drivers are familiar with the vehicle and understand how to operate it safely within residential and built up environments.
Peter Backhouse, Fraikin CEO, explains that in order to achieve Sainsbury's 363 days per year, one hour delivery slots service, the firm will be introducing a proactive maintenance programme, with servicing every 12 weeks. Additionally, all maintenance will be carried out at Sainsbury's stores by mobile service vehicles.
"We are delighted to be involved in such a high profile contract and add J Sainsbury to our customer portfolio," comments Backhouse. "Fraikin is ideally placed to manage a high service content contract such as this."
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Author
John Challen
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