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07/02/2012
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The largest dealer group in the Renault Trucks UK network, Renault Truck Commercials, has bought £300,000 worth of Renault Master and Kangoo vans – 22 in all – to improve customer service and aftersales support.
 The new vans, which include 16 courtesy vehicles, as well as parts, service and breakdown vans, have been allocated across 11 Renault Truck Commercials dealerships in England and Wales.
The investment is part of Renault Truck Commercial's ongoing plan to improve standards across its dealerships. The courtesy vehicle fleet comprises 13 Kangoos and three Masters. Additional parts delivery support will be provided by three Master vans and also a Kangoo.
"This marks a major commitment in our drive to deliver service excellence through customer-led aftersales support," states Christophe Blazere, managing director of Renault Truck Commercials.
"Strengthening our service and parts van fleet is key to providing a more responsive service across our dealerships, whilst investing in a professional and practical range of courtesy vans will provide customers with a vehicle while their own is being serviced or repaired, so we ensure they keep their business moving."
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Author
John Challen
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