Used to schedule, route and monitor the company’s fleet of mobile cranes and lifting gear, the single platform back office, mobile app and tracking solution is already cutting administration, improving customer service and supporting financial control.
And, says Altida, its implemention of JobWatch will underpin major business expansion planned for later this year.
“Prior to the introduction of JobWatch we relied on paper – paper planning, paper maps, paper time sheets, paper service reports and paper invoices,” said Shane Stephen Hill, group operations manager at Chesterfield-based Altida.
“With JobWatch this is now all automated. A schedule is created, routes produced and communicated to drivers via their PDAs. We can monitor vehicles and driver behaviour, accurately record on-site activity and answer customer queries promptly.”
Altida uses the system to schedule and route its fleet of mobile cranes, lifting gear and supporting service team.
By automating the scheduling and communication of hire contracts and service requests, it has reduced back office administration and improved route planning, allowing drivers to amend and share sometimes otherwise unmapped or hard-to-find locations with other drivers.
The automation of timesheets and invoicing is also improving cash flow through the business, it says.
“Although we are already achieving a return on our investment, we are just scratching the surface of the enormous functionality offered by JobWatch,” added Hill.