Best Electrical reports €60,000 extra revenue from vehicle tracking27 August 2010
Electrical contractor Best Electrical reports increasing productivity – to the tune of €60,000 worth of additional business – since installing FleetMatics' GPS vehicle tracking system.
Robert Ranson, director of operations for Best Electrical, says that the firm is now completing an additional job per day per engineer. "We know our engineers are doing their jobs and not sitting on the side of the road, taking a two-hour break," he states.
Ranson says he uses the Live Fleet feature to monitor the location and status of all eight vehicles in his fleet. "We have significantly reduced personal use of our vehicles since the drivers know I monitor usage," he says. "And for my own sanity, I now know that my engineers are where they are supposed to be when they are supposed to be there."
He also comments on FleetMatics' nearest vehicle locator function, which pinpoints the vehicle closest to any job site. With this feature, he says, Best Electrical can respond faster to emergency calls and dispatch an engineer likely to get there first. "Our fuel costs have gone down dramatically," says Ranson, "and we now have a much better response time than our competitors."
And he adds: "With the Google mapping, I can see right where my engineer is and help him if he gets lost. I'll tell them, 'You see that white building right in front of you? That's where you need to be!'"
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