Cardiff Bus rates performance of MyMiX Driver Portal 31 October 2016

Cardiff Bus is reporting that a monthly driver workshop provided by MiX Telematics is already paying dividends in terms of improved performance, driver engagement and job satisfaction.

The workshops – run by the MiX Telematics fleet management consultancy team – are designed to encourage drivers to use the MyMiX Driver Portal, which is geared to improving performance through analysis of their driving results.

Cardiff Bus driver and mentor John Stone says that MyMix enables him and his colleagues to see how well they are driving and, hence to assess their “quality of service”.

Says Stone: “I use the App and I like my trainees to use the App as well so they can see how they are driving.

“Some of them may never have driven a bus before, so it’s nice for them to see. Also, if we do record any events on the App, you can see when, where and at what time they occurred.”

And he adds that, for him, MyMiX is “a fantastic tool”, which can develop drivers, because they can see how they are going to improve and, if they are in the red, how they can get back to green.

For MiX Telematics, marketing director Jonathan Bates says: “The non-confrontational nature of MyMiX is key to its success.

“By enabling drivers to access their data privately, and at times which suit them, MyMiX has proved itself to be an effective and popular aid to performance improvement.”

The workshops are held in the Cardiff Bus drivers’ mess, where all employees are encouraged to visit and talk to MiX Telematics’ consultants in its relaxed atmosphere.

Cardiff Bus is an established user of MiX Telematics’ Fleet Manager and introduced MyMiX Driver Portal in 2015 following successful trials.

Brian Tinham

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MiX Telematics UK Ltd

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