Darren Moor, LPG tanker fleet operations manager at Countrywide, says that previously tyres were serviced through a range of independent dealers.
Now, however, he is seeing consistency of service on tyre inspections and fitments across all 14 of the company’s operating centres in the South West, Cotswolds, Midlands and Wales.
Moor makes the point that Autogas, tankers cannot carry spare tyres, so in the event of a tyre-related breakdown, the driver needs rapid roadside assistance from a skilled technician.
That, too, is now provided through ATS Euromaster’s nationwide network of more than 820 service vans.
“With so many depots and vehicles in disparate locations, it was challenging to get a consistent service on fleet inspections and tyre-related breakdowns through a network of independent suppliers,” recalls Moor.
“But with ATS Euromaster, we get exactly what we’re looking for and we are truly looked after,” he continues.
“We receive an email report after every inspection which gives us complete visibility and lets us manage our fleet more effectively, and their roadside assistance network has the best coverage with just one number to call.”
And he explains that ATS Euromaster has implemented a ‘hub’ approach to fleet inspections, which also makes the process easy.
Technicians visit main hubs where several vehicles are based at any one time. Then for depots that typically only have one or two vehicles on site, ATS Euromaster conducts checks while it is working at nearby larger depots.
Countrywide operates on a Pirelli fitment policy, plus a custom tyre tread depth policy that ATS Euromaster manages on the retailer’s behalf. Moor explains:
“We prefer to change our tyres before they reach the legal limit, so ATS Euromaster helps us to deliver on this more proactive policy, maximising our vehicle uptime and fleet safety,” explains Moor.