The system has been running with on-highway trucks for some time – with more than 35,000 currently active – but the system is being extended to off-highway, construction vehicles.
Connected Diagnostics delivers engine fault code alerts and diagnostics guidance instantly – including directly to Cummins.
Chris Brown, director for Cummins Off-Highway Customer Support, explains that the system uses telematics to wirelessly connect engines to Cummins for immediate diagnostics.
Information can then be instantly relayed to anyone nominated by the vehicle operator, through an e-mail notification or the Connected Diagnostics mobile app.
Notifications identify and prioritise fault codes and offer recommended actions based on the primary engine system fault, also outlining probable root cause and identifying any impacts to performance.
“Cummins has considerable experience in the off-highway market, which allows us to develop a customer support tool to fit off-highway engine requirements,” states Brown.
“With this system, Cummins is responding to the need to convert engine data into instantly usable and service actionable information for our customers.”
Brown says that nearly every Cummins electronic engine management system is fully compatible with Connected Diagnostics and only requires an active telematics device to transmit data to Cummins.
Connected Diagnostics is applicable to all types of construction, mining and materials-handling equipment powered by Cummins engines of 3.8-liters and above, he adds.