CV repair business reaps benefits of wheel alignment technology30 September 2019

Commercial vehicle repair business Chassis & Cab Specialists is reporting swift return on investment and improved customer service since upgrading to a Cam-aligner wheel alignment system, by Josam.

Supplied by Josam’s UK distributor Automotive Equipment Solutions (AES) of Pontefract, the system uses Josam’s camera technology and replaces a laser-controlled wheel alignment system that had been in operation for many years.

Alex Adshead, director at Greater Manchester-based Chassis & Cab, says: “Since adding the camera-based technology we have seen significant time savings, carry out faster alignments and now can give each customer a handy ‘before and after’ print-out, to clearly demonstrate how the rectification process has worked.”

The repair business also says that many of its CV customers are seeing improved tyre life. “Our customers are delighted with the end results and, of course, there is also a bearing on compliance because misaligned wheels can soon render a set of tyres illegal,” he adds.

“We use the Cam-aligner system on a daily basis and the cameras have taken the service to a higher level – as such, our investment has more than paid for itself.”

Author
Laura Cork

This material is protected by MA Business copyright
See Terms and Conditions.
One-off usage is permitted but bulk copying is not.
For multiple copies contact the sales team.