Fleet monitoring telematics cuts Sanctuary fuel bills26 April 2013

Sanctuary Group says it is making substantial savings through a scheme aimed at improving driver behaviour – with fuel bills down by a third across 80 vehicles.

TomTom fleet management LINK in-vehicle tracking devices have enabled management to monitor aspects of driver performance, such as over-acceleration, idling and harsh steering or braking.

Dennis Evans, managing director of Sanctuary Maintenance, also says that the TomTom system has helped the firm to improve customer service.

Staff are now able to identify the best-placed operative for each job and provide customers with an accurate arrival time, taking into account the live traffic situation using TomTom HD Traffic data.

"The new system will allow us to monitor and manage our fleet in innovative ways, which can only lead to an improved service, benefiting us as an organisation and, more importantly, our customers," states Evans.

Such was the success of its initial 80-vehicle pilot scheme, the technology is now being rolled out across the organisation's entire 500-strong fleet. LINK will be supplemented by PRO 7100 navigation devices and ecoPLUS fuel management units.

"Driving standards improved immediately," comments Cliff Lewis, Sanctuary Group Fleet Manager. "In particular, incidents of speeding ceased almost overnight. In terms of customer service, staff have been able to pinpoint the exact location of an operative at any given time.

"It has also eliminated the difficulty in substantiating exactly when an operative arrived at a resident's premises, giving us a more accurate picture of response times to repairs and improvements."

Author
John Challen

Related Companies
TomTomTelematics

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