That’s the call from the Freight Transport Association, which was responding to a government consultation on the work of the DVSA, DVLA and VCA.
A digital ‘one-stop shop’, says FTA, will simplify dealings and will avoid situations where, for example, operators have to access five separate points to satisfy operator licensing requirements.
FTA’s James Firth says: “FTA members are clear – they want to use online services to interact with government, but historically government agencies have failed to design systems that meet industry’s needs.”
He adds: “A freight operator currently needs one login for o-licensing, a second to view their OCRS score and another to tax their vehicles.
“They then need to get separate access codes from every driver to see their driving licence information, and yet another code from each driver to see their Driver CPC training.
“The current systems make it unnecessarily complicated when it should be so straightforward – it all has to be in one place.”