The solution, from Freeway Fleet Systems, has web app functionality, allowing engineers to complete inspections, raise defects and request parts digitally.
Freeway and partner Genie Insights designed the system after taking input from the new Irish business and various departments within the Go-Ahead Group organisation.
The customised system includes a remote authorisation process for all procurement to be handled in Newcastle-upon-Tyne, as well as being integrated with the group’s Oracle accounting system to handle the VAT complexities between the Irish and UK departments.
On the reasons for choosing Freeway, Chris Stringer, head of engineering at Go-Ahead Ireland, says: “The system’s impressive customer portfolio, coupled with the company’s interest and ability in getting the solution right for us, gave us confidence that it could handle the specific complexities of our industry and organisation.
“From the outset, Freeway showed a high level of professionalism and patience with the specification taking a number of months to finalise.”
Go-Ahead is Ireland’s newest bus company and went into operation in September 2018. With a depot in Ballymount, Dublin, the operator employs 300 people and has a fleet of 125 single- and double-deck buses.
The operator intends to roll Freeway out to all other Irish depots that are planned to open in the coming months.