Renault launches van maintenance system29 June 2010

With the launch of iCare, a maintenance system designed specifically for commercial vehicles, Renault is aiming to help operators keep downtime to a minimum, and adhere to compliance legislation.

iCare uses telematics to provide pay-as-you-earn pricing, while all routine servicing, maintenance and repairs are included in a pre-determined 'pence per mile' rate. Within this agreement, there is an option to include all tyres (wear and tear only) for the life of the agreement.

A four-way communication button comes as standard, which gives drivers direct access to Renault Assistance whenever they need it. The Renault iCare call centre can also be accessed 24 hours a day, seven days week from the vehicle. The other three buttons are assigned to Renault iCare for operational and administrative support, the emergency services and one of the customer's choosing, usually his or her fleet manager.

"We are proud to launch this pay-as-you-earn maintenance system for Renault van drivers and fleets," said Renault UK's director, fleet and commercial vehicle operations, Darren Payne, at the launch of iCare.

"Renault iCare allows you to enjoy a comprehensive, pro-actively managed maintenance package with the advantage that you only have to pay for the mileage that is actually covered, giving van operators a helping hand with spreading running costs, budgeting and giving them peace of mind."

Renault iCare is currently available on the Renault commercial vehicle range, Kangoo Van, Trafic and New Master from new, or on vehicles that have covered less than 12,000 miles and are under 12 months old.

Author
John Challen

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