Sparshatt opens new van service centre21 May 2019

Mercedes-Benz dealer Sparshatt Truck & Van has opened a van service centre at its headquarters in Sittingbourne, Kent.

The £200,000 project means Sparshatt now has a nine-bay van workshop, where it offers the full range of aftersales services including Class 4, 5 and 7 MOTs.

The centre is open from 6am until 10pm on weekdays, and from 6am until lunchtime on Saturdays, and the dealer is recruiting more technicians to enable it to extend these opening hours.

Kevin Wise, general manager for aftersales, says: “Our out-of-hours capability is an important benefit for those who need their vans to be out on the road and earning during the normal working day.”

The van workshop project follows a £330,000 investment in new paint booths for the bodyshop, which has been relocated to a nearby site.

The dealer has also introduced a new routing system, dividing vans arriving at or leaving the site from heavy trucks, and a van-only parking area.

“As regular customers will recall, demand for our services meant that parking has long been a challenge here at Sittingbourne – not any longer,” says Wise.

“Relocation of the bodyshop has given us the room we needed not only to create a comprehensively equipped service facility which is fully dedicated to light commercial vehicles, but also to reorganise the approach so that van drivers are clearly directed to their own, designated parking area.”

Laura Cork

Related Companies
Mercedes-Benz Vans

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