Early in my road transport career, one of my roles was to provide quality assurance audits to fleet operators. Occasionally, I was called to provide evidence at a public inquiry (PI) in front of...
Road LegalThe driver is always an integral part in any vehicle maintenance system. Workshops will only see the vehicle at planned service intervals (typically every four to six weeks), but drivers see them...
Driver / People ManagementWhen planning vehicle maintenance, you can opt for a time, mileage basis or a combination of both.
Repair & MaintenanceNot all vehicles involved in accidents are old; sometimes they are almost brand-new.
Road SafetyManaging a 24/7 business where the work is continuous, I have to best utilise a finite team of technicians. It’s not like a dealership, where you book in at 8am, and the customer collects at 5:30pm....
Diagnostic EquipmentDuring the first COVID lockdown, I had to adopt new ways of providing a critical support function to my organisation. I am the head of fleet and transport services for a large blue light emergency...
Workshop