Michael Sweetmore

Features

Only fair to keep OTC

Early in my road transport career, one of my roles was to provide quality assurance audits to fleet operators. Occasionally, I was called to provide evidence at a public inquiry (PI) in front of...

Road Legal
Features

A bit of give and take

The driver is always an integral part in any vehicle maintenance system. Workshops will only see the vehicle at planned service intervals (typically every four to six weeks), but drivers see them...

Driver / People Management
Features

Information is king

When planning vehicle maintenance, you can opt for a time, mileage basis or a combination of both.

Repair & Maintenance
Features

Cycle and recycle

Not all vehicles involved in accidents are old; sometimes they are almost brand-new.

Road Safety
Features

How I do diagnostics

Managing a 24/7 business where the work is continuous, I have to best utilise a finite team of technicians. It’s not like a dealership, where you book in at 8am, and the customer collects at 5:30pm....

Diagnostic Equipment
Features

Planning for the worst

During the first COVID lockdown, I had to adopt new ways of providing a critical support function to my organisation. I am the head of fleet and transport services for a large blue light emergency...

Workshop