The FORS Silver operator has doubled its fleet size within the last three years and now has 140 assets, comprising vehicles and trailers.
“We first heard about r2c through Scania GB, our main repairer, as they started sending through digital service sheets,” says Harry Campey, transport manager at the family-owned operator.
“We knew that the days of wall charts and marker pens were gone, and as we’re growing so quickly we needed a system that could both save us time and reduce risk for the business.”
Now, he says, processes such as driver walkaround checks are easy with the smartphone-based driver app. Also, workshop activity can be monitored in real time, with digital job sheets: “There’s no more digging through filing cabinets as everything’s available online from any location. I don’t know how we did without it.”
He adds: “We used to allocate one day a week purely for upcoming maintenance scheduling – now, it takes me a couple of hours, maximum. Overall, we’re easily saving a day a week in the transport office, which is 20% of our time.”
Campeys is now planning to join the DVSA’s Earned Recognition scheme. “We think it will better us as a company, improving our driver infringements and maintenance management. Using the r2c system to assess our current performance against KPIs makes us compete with ourselves to a higher standard.
“It’s also good to feel like we’re working with the DVSA rather than against them, and we’ve had a few supportive discussions with them so far.”