Along with using the main r2c Online platform, Isuzu has now integrated i2i throughout its dealer network and says operations have been streamline as a result.
“The Inspect package has been around for many years, becoming the market leader and now with the bolt-on i2i system it has moved forward considerably,” comments Isuzu repair and maintenance manager Tony Parker.
Launched at this year’s (2015) Commercial Vehicle Show, i2i is a web-based pricing, authorisation and invoicing system that r2c Online says is revolutionising how fleet operators and repairers manage and control service, maintenance and repair work.
For Isuzu, i2i simplifies management of annual distances, PMI frequency and servicing needs of its customers, combining all requirements under one system.
“i2i has allowed Isuzu to incorporate and keep up to date, all parts files along with labour time guides, which has helped structure servicing and repair jobs for the dealers,” explains Parker.
“The ability, in real time, to monitor from receipt of vehicle right through to invoice payment and measure individual vehicle costs against a plan is a very welcome benefit,” he continues.
“We needed electronic safety inspection and service paperwork that could be with customers within minutes of being signed off, as well as a more robust system for forward planning of all compliance responsibilities.
“The i2i system enables us to closely monitor, easily authorise and manage vehicle costs with instant visibility.”