The multi-year contract follows the operator’s trial of the Lytx DriveCam Enterprise programme, which works by using video capture, predictive analytics, driver coaching, and a managed service, to improve standards for drivers and, in turn, passengers.
The DriveCam system records both the road and the driver’s actions, and transmits video clips for review when certain events occur, such as hard braking.
These clips are reviewed by Lytx experts and, where relevant, sent on to National Express to be used for driver training. The clips can also be used in the event of an incident.
National Express UK coach service delivery director Kevin Gale says: “We continually look for ways to refine and improve our safety procedures, which led us to the Lytx DriveCam Programme.
“We’re pleased that our team has embraced it as part of their ongoing commitment to making our company a safe place to work.”