The Business Barometer survey finds that one in five van drivers, owners and operators are so concerned about skills shortages that they fear it could prevent their business from operating in the next 12 months.
The most urgent requirement is for engineers/technicians, skilled drivers and transport/distribution staff.
The findings also suggest that the sector’s image is a problem, with one in five believing negative perceptions of their industry could threaten the success of their organisation – something that needs addressing to attract new talent.
Steve Bridge, managing director of Mercedes-Benz Vans UK, says: “Autonomous drive technology and drone deliveries are moving from science fiction to hard fact in the future, so the industry needs to have serious conversations to establish the various options and possibilities that could happen within the next five to 10 years and how they need to adapt accordingly.
“While robots might not necessarily replace jobs, the industry needs to look at upskilling and reskilling workers to ensure that they are equipped to deal with the ever-changing and highly pressurised demands on the delivery business.”
For more details and to download a copy of the report, click the link below.