Volvo FL 12-tonner improves customer relations20 April 2011

A new Volvo 12-tonne gvw FL curtain sided bodied rigid, supplied to Ace Packaging of Plympton, Devon, is already benefiting customer relations.

"Up until the time we took delivery of our new Volvo, we had always relied on a contract hire company for our transport needs," explains Ace production manager John Davis.

"Some of our deliveries are to premises that are awkward to access," he says. "But with the excellent manoeuvrability of the Volvo and the willingness of our own driver to make that extra bit of effort when it comes to unloading, our customers are experiencing direct benefits."

Previous experience of the Volvo product encouraged the Ace production manager to recommend the Volvo FL to the management team.

"We are now monitoring our overheads and, by doing so, feel confident that we will reduce our running costs," says Davis. "Early indications are that these will be significantly lower than using a contract hire vehicle."

The Ace Packaging Volvo FL 12-tonner will be serviced at the local Volvo Truck Dealerpoint located in Plymouth.

Author
Brian Tinham

Related Companies
Volvo Group UK Ltd

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