Operating from four retail sites in the southeast, three for retail and vans and one for commercial vehicles, A2 Tyres switched from using a basic wheel alignment system to a Josam Cam-aligner upgrade kit, after receiving a demo from Josam’s exclusive distributor, AES UK (Automotive Equipment Supplies).
Director Robert Lorton said: “During the demo, it was plain to see that the Cam-aligner would immediately take our service capability to a higher level. We purchased the system in 2021 and moved from a relatively slow and less precise solution to carrying out around 20 fast and accurate checks every month - both from our workshop and in the field, using our 17-strong van fleet.”
Lorton explained further that the compact digital Cam-aligner was supplied with a hydraulic ball joint splitter and trackbar hammer, making adjustments easier and quicker.
“All the readings and data are captured on a laptop and easy to understand,” Lorton added. “Plus, we can produce instant reports and confirmation of any corrective action. The right tyre set-up improves fuel economy, extends tyre life and increases driving comfort and safety – benefits which are widely reported by our long-standing customers.”
A2 Tyres also stresses the importance of carrying out regular wheel checks and advise operators to guard against only attending to wheel alignment issues after a problem has been identified.
“Taking a ‘reactive’ approach will fail to prevent problems before they occur” Lorton continued. “Incorrect alignment results in uneven tyre wear and once started it is virtually impossible to reverse. Therefore, we schedule regular checks, including at our customers’ premises, to help avoid premature tyre replacement, downtime and unnecessary cost.
“Overall, we have seen a vast improvement in the wheel alignment services we provide. “Plus, from day one, we have had an excellent service from AES, and they are always on the end of a phone to answer any queries.”