Breakdown Doctor stays on track with AGM Telematics 25 April 2016

The Breakdown Doctor – the recovery division of Durham-based Fred Henderson – is using AGM Telematics’ vehicle tracking system to stay on top of service intervals for its specialist car and motorcycle recovery fleet.

“With up to 16 recovery vehicles in the fleet ... we rely on the routeMaster tracking service to manage logistics and keep customers informed regarding arrival at the roadside,” states operations controller Julie Allan.

“It’s an invaluable tool which enables us to coordinate things from the centre, using pinpoint control.”

Allan also uses AGM’s cloud-based system to record each vehicle’s mileage so that service intervals can be met at the allotted time.

“We can see exactly how many miles each vehicle has travelled, where they have been and even when they start up and switch off each day,” she says.

“Also, we can remotely keep an eye on excessive idling and intercept if there are any major deviations from a given route.”

Brian Tinham

Related Companies
AGM Telematics

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