DfT launches consultation on motoring services strategy 17 November 2015

The DfT (Department for Transport) has launched a consultation process for industry on how to improve services offered by DVSA (Driver and Vehicle Services Agency), DVLA (Driver and Vehicle Licensing Agency) and VCA (Vehicle Certification Agency).

The consultation sets out several proposals that it says are aimed at improving road safety and increasing the efficiency of these government agencies.

The list includes reviewing fees for all services provided and potentially changing providers for some.

It also proposes consolidating services at the motoring agencies and improving their online digital offerings.

The FTA (Freight Transport Association) believes it’s a positive step that recognises the challenges faced by commercial freight and fleet operators.

“Our industry is experiencing a serious skills shortage and processing delays mean both that vacancies aren’t being filled and that some existing drivers are prevented from working,” comments Karen Dee, FTA’s director of policy.

“So we welcome government’s acknowledgement of this problem but believe urgent changes are needed to improve the service...

“The requirements of our members are frequently poorly understood or overlooked and we need to improve the way in which the agencies and their systems interact with each other and with their customers.”

Submissions can be made to the DfT until 8 January 2016 and the results will be announced next spring.

For more information and to respond, please use the link below.

Author
Brian Tinham

Related Companies
Department for Transport
Driver & Vehicle Standards Agency (DVSA)

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