Called Trailer Builder, the technology features simple drop-down menu options for users to select, altering basic dimensions to suit individual preferences.
A drawing is generated in seconds and can be printed or saved.
“Quite often, our potential customers don’t know what to ask for because they don’t know what’s possible,” says Richard Owens, Don-Bur’s marketing manager.
“In addition, for a 3PL, it would be difficult to offer their customer an optimised solution without having a representative from a trailer manufacturer present to discuss available options,” he continues.
“This new tool provides a unique opportunity for anyone with access to the internet to quickly develop and illustrate a custom solution – all possible and all compliant.”
Don-Bur is also using the new technology internally. The company says previously it could take 30 minutes or more to draft one potential trailer concept. Now, drawings are created “automatically in milliseconds”.
The online tool (see link below) includes guidance pop-ups on each section and a live chat function to resolve queries.
Owens adds: “Obviously automated technology, however powerful, cannot cover every eventuality. The new Trailer Builder tool will provide the vast majority of common options but does not account for human ingenuity.
“At Don-Bur, we are credited for our ability to push, squash, stretch, pull, and innovate outside the boundaries of what would normally be achievable. A quick call to our office is always a good idea to squeeze in that extra pallet.”