That’s according to the RTITB Instructor Academy, which says extra training for the assessor can deliver a host of additional benefits.
“Organisations typically train LGV driver-assessors to support recruitment and training, with LGV driver assessments covering topics such as safety, driving ability and minimising fuel consumption or component wear through driving style,” says Simon Docherty, RTITB Instructor Academy manager.
“However, having an employee who is qualified to conduct these LGV driver assessments can provide many further benefits, such as monitoring and addressing mental health issues among the workforce.”
Regular one-on-one assessments between a driver and an assessor usually take around an hour and are a valuable opportunity for drivers to have an open discussion with their colleague, says Docherty, adding that the driver is less likely to share anxieties if this is with a third party assessor.
The assessor can either be a full-time role, or additional responsibility for a skilled driver, he points out. Assessor training usually includes driver licensing and eyesight checks, the assessment procedure, assessment route selection and guidance on communicating with drivers. In addition, separate modules can be added – for example, mentoring skills, stress in the workplace or an introduction to PTSD (post-traumatic stress disorder).
“Well-trained assessors will possess outstanding communication skills, which are vital in supporting your drivers, as well as your operation in general,” says Docherty.
“In the male-dominated logistics and transport industry, mental health is still very much a taboo subject so open communication is important and we urge employers to tackle this important issue in every way that they possibly can.”
For more information about LGV driver-assessor training, click the link below.