Traffic commissioners can order a public inquiry to obtain information about heavy goods vehicles, large goods vehicles and public service vehicle operators.
Managing director Andrew Miles said: “One of our clients is a plant hire and machinery specialist with seven vehicles. They had a bad public inquiry about 12 months ago so we started them off with TruAnalysis. It went well, so we built it to include recording their maintenance requirements and planning with TruFleet, and the TruChecks walkaround app”.
“They’ve run them for about nine months now, and their follow-up visit with the DVSA lasted less than 30 minutes. The inspectors said, ‘this is lovely; no further action needed,’ because of the level of visibility the software provides. Not only that, but they’ve also attained FORS Bronze.”
TruAnalysis makes tachograph management, driver debriefing and accurate compliance reporting quick and easy, say TruTac. While automated email reporting, configurable dashboards, and divisions management provide control over drivers’ hours.
TruFleet is the company’s intelligent fleet management system, which delivers planning and co-ordination of vehicle maintenance and compliance in real-time, and TruChecks is the daily driver walkaround driver checking app and back-office compliance reporting system.
In addition, TruFleet now has an extra chargeable Workshop module that allows a workshop to create their own bespoke templates for inspections and servicing, maintenance, and then upload these directly to TruFleet when completed.
The mechanic can log in on a table, phone or PC and electronically complete an inspection repair or maintenance sheet. The TruFleet calendar entries informs the mechanic of what work is required and which vehicle or trailer.
Miles explained that the ease and clarity of TruTac’s systems, along with its customer support, are what make them applicable to AS Miles’ operators.
“When we get a client, they can be on all sorts of systems. Some of them have graphics that look like they’ve come off a Nintendo from the 1980s, and one we saw a few months ago looked like Ceefax pages. We recently worked with an environmental business running a mixture of 7.5 up to 26-tonne vehicles, which was in front of the traffic commissioner, and the company had no idea what was happening because of the product they’d been sold. They didn’t know how to use it, they didn’t know what it did, and they had no support.
“We put TruAnalysis in, spent a little bit of time setting it up and showing them how to use it, then they went into the public inquiry. They were able to demonstrate that things weren’t as bad as the DVSA suspected.”