Falcon Freight specializes in the transport and logistics of tower crane components, self-erecting tower cranes, and ballast, including test weights. It also provides transport of rigging mats, containers and cabins.
Trevor Lawrence-Bell, transport planner for Falcon Freight, said: “It is definitely saving us time across the team. It is about 20% quicker in terms of transport planning. It is much easier to use, input information and plan work, and gives us much greater visibility of what’s happening throughout the day.”
According to Mandata, Go is designed for small and medium-sized hauliers looking to simplify customer ordering and job planning to real-time job execution, proof of delivery and invoicing. It enables hauliers to control every stage of the haulage process, and planning is made easy with a user-configurable job planner supporting multi-drop and full load operations, using drag and drop functionality and map-based route planning.
Another key benefit for Falcon Freight is the POD and invoicing functionality. With Mandata Go, drivers can capture digital signatures as proof of delivery or use the camera on their mobile phones to take photos of paperwork, instantly uploaded to the TMS and matched to the job, which then triggers the sending of the POD to the customer.
Rachel Gale, transport manager, said: “One of the main benefits for me, is the electronic proof of delivery, which speeds up our invoicing process. As Invoices are created in the TMS and PODs automatically attached and emailed out to customers, invoicing is now much quicker and easier, which means less admin for our accounts team and better cash flow. It is definitely saving us time across the board.”
The Mandata training team supported Falcon Freight through the migration from the Stirling transport management system to Mandata Go.
“No one likes learning a new system, but Mandata supported us throughout the transition and were very helpful,” Gale added. “Overall, it was very straightforward, and we are now able to reap the benefits. Mandata Go is much more streamlined and is better in every aspect, from transport planning and ePod to invoicing.”