Hiab launches free version of connectivity platform 19 May 2020

Lorry loader crane manufacturer Hiab has changed the way it offers the HiConnect remote monitoring system for all connected Hiab loader cranes, Multilift hooklifts, Moffett truck mounted forklifts and Waltco tail-lifts.

HiConnect is a web portal that lets Hiab customers with connected equipment receive insights to improve safety and utilisation as well as keeping track of service needs based on actual usage. The information is available in real time and the portal can be accessed on PCs, smartphones and tablets. Although the system used to be offered on a subscription basis, now a free option is available.

The free version of HiConnect provides access to core features, such as a live map of the fleet, upcoming maintenance dates based on actual usage, equipment operation times and used capacity. A subscription to HiConnect Premium provides access to more extensive data details such as fleet trends and operational insights, which gives the customer better control and visibility of their operations.

From the second half of 2019 Hiab started to deliver connectivity as a standard feature on the majority of new equipment. Certain equipment models can also be retrofitted for connectivity.

William Dalrymple

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