Repair and maintenance (R&M) in transport operations is entering a transformative phase, driven by advancements that are taking place in technology, sustainability and compliance.
With innovations such as predictive analytics, cyber-secure fleet updates, and enhanced workshop practices, manufacturers and service providers are reshaping the future of transport engineering.
PREDICTIVE MAINTENANCE
One of the most significant developments in maintenance is the shift toward predictive systems, which aim to anticipate vehicle issues before they result in costly breakdowns.
Renault Trucks is launching its Start & Drive Excellence Predict predictive maintenance contract in 2025 after an 18-month pilot scheme in the UK and after successful launch across the wider European markets. ‘Predict’ is based on a carefully managed maintenance schedule and the analysis of technical data collected in real time to help halve vehicle downtime.
Derek Leech, service market & retail development director at Renault Trucks UK, says: “We extract data constantly from the vehicles we service, and the teams build algorithms to look at the deterioration of components so we can change them before it comes to an unplanned stop.
“Generally, we get a notification 7-21 days before the vehicle would develop either a fault or the driver would have any notifications or feel any effects from it.”
Leech adds that the key to Predict’s success is to make sure vehicles are serviced exactly as they should be so that false flag events do not occur.
The system is integrated into Renault Trucks’ service ecosystem, providing fleet operators with actionable data to plan interventions efficiently. By adopting predictive maintenance, operators can ensure their vehicles stay on the road longer, meeting delivery deadlines and customer expectations.
ENHANCED PORTFOLIOS
Philip Moon, marketing manager at DAF Trucks, highlights the company’s upcoming Customer R&M Portal, which will streamline contract management.
He says the portal will “enable customers to seamlessly manage the vehicles on contract with DAF, and request, for example, contract extensions”.
DAF’s commitment to fleet optimisation extends to its DAF Fleet Services, which integrates with DAF MultiSupport and DAFcheck to provide in-depth fleet oversight and compliance, helping to maximise uptime.
The recent inclusion of loaded brake tests during inspections, aligning with DVSA recommendations, underscores DAF’s emphasis on compliance and safety.
“From April 2025, these tests will become a standard feature of the MultiSupport R&M contract,” Moon states, “offering customers a proactive approach to vehicle maintenance.”
Legislative changes in cybersecurity are poised to redefine maintenance practices. DAF Trucks has also embraced secure over-the-air updates for its new vehicles, according to Moon, reducing downtime and ensuring that trucks operate with the latest software and settings.
By remotely delivering essential updates, operators can avoid unscheduled workshop visits, enhancing fleet productivity. For transport engineers, the ability to remotely optimise vehicle performance represents a major leap forward in efficiency.
SUSTAINABLE MAINTENANCE
Sustainability remains a priority for manufacturers and operators alike. Renault Trucks has invested in reducing the environmental impact of its vehicles and maintenance processes.
The Model Year 2025 heavy-duty trucks feature improved aerodynamics, turbo-compound engines, and A+ energy-rated tyres, collectively achieving up to 3% additional fuel savings compared to previous models. These advancements align with the industry’s push toward reduced emissions and lower total cost of ownership.
DAF Trucks is also contributing to sustainable practices by integrating IRTEC accreditation across its workshops. Moon says this will ensure that technicians are trained to deliver high-quality service, reducing resource wastage during repairs.
Advancements in workshops are playing a critical role in supporting modern fleets. The integration of augmented reality tools is one example, enabling technicians to visualise complex repairs and diagnose issues with unprecedented accuracy. Automated inventory systems ensure that parts are readily available, minimising downtime for vehicles under maintenance.
ADAPTING TO ELECTRIFICATION
The rise of electric vehicles (EVs) is shaping new maintenance requirements. Not since the transition from steam engines to combustion engines has there been such a major revolution in technology. For engineers, this shift demands expertise in battery lifecycle management, charging infrastructure and software integration.
Renault Trucks’ electric range, including the E-Tech T and C models, incorporates features such as energy-efficient designs and OTA capabilities, ensuring EVs are as reliable and efficient as their diesel counterparts. As EV adoption grows, workshops will need to adapt their tooling, training and facilities to accommodate these vehicles.
“We have an extensive training programme for EVs,” says Leech, adding: “Firstly, from a health and safety perspective, making sure engineers know what they are doing and working safely on these vehicles, and secondly, we are building knowledge, especially for young apprentices.
“For the first time in a long time, being at the forefront of this new EV HGV technology will allow some of these youngsters to jump up the ladder as the technology develops in the marketplace.”
INDUSTRY FRAMEWORKS
The upcoming Maintenance Provision Rating Scheme (MPRS) aims to become the first universal rating scheme that can be applied to all types of workshops, from single-person outfits to international dealers, promoting transparency and consistency across commercial vehicle maintenance.
MPRS brings together industry experts and manufacturers including SOE, IRTE, Logistics UK, RHA, CPT, Daimler Trucks, DVSA, Office of the Traffic Commissioner, RMIF, SMMT, DfT and BVRLA.
The scheme’s pilot will continue through the first quarter of 2025, during which time other major truck and bus manufacturers are keen to become involved and will help the steering group by providing feedback on the audit process to benefit the scheme.
Once the MPRS is launched at the Commercial Vehicle Show at the NEC in April 2025, workshops of any size can choose to apply for a rating scheme but, because it is not a government regulation, rather an industry initiative, it will not be compulsory. However, for transport engineers, adherence to such frameworks not only enhances compliance but also builds trust with clients and regulators.
The latest meeting of the steering group reviewed progress and discussed future developments. According to Nick Elliott, chair of IRTE Professional Sector Council, initial trials with Daimler Trucks demonstrated that implementing MPRS standards improved workshop focus, particularly in staff training guidance.
A limited “referral period” is being considered, enabling workshops to address issues and potentially enhance their ratings proactively. Discussions also explored allowing workshops to challenge audit outcomes legitimately.
Timelines for scheme elements are set to be established and published to ensure clarity for applicants and the awarding body (IRTE). The group confirmed that ratings would be valid for a defined period, with a mid-term validation to confirm continued compliance. A clause will permit rating withdrawal or downgrades if workshops fail validation or compliance checks.
The scheme will also accommodate subcontractor activities, such as tyre fitment, provided formal agreements are in place. Positive engagement with additional OEMs is ongoing, with updates expected soon. Discussions emphasised the importance of engaging Level 1 and 2 workshops to test processes across all levels.
SOE and IRTE presented a marketing plan developed with Daimler Trucks, with rollout planned for January 2025. Steering group members agreed to provide marketing contacts to ensure broad promotion.
LOOKING AHEAD
The trends emerging in 2025 reflect a transport industry that is increasingly reliant on technology and collaboration. For transport engineers, the ability to navigate these innovations will be key to maintaining competitive and efficient operations.
With manufacturers such as Renault Trucks and DAF Trucks leading the charge, the future of R&M promises enhanced reliability, safety and sustainability.
By embracing predictive maintenance, investing in cybersecurity, and modernising workshops, the UK transport sector is well-positioned to tackle the challenges ahead. Transport engineers must remain at the forefront of these changes, leveraging new tools and frameworks to drive the industry forward.
