Shifts; 8:00 – 16:30 one week then 12:30 – 21:00 plus some weekend work.
£15.50 early. £16.00 late
Overtime rate paid at time and a half.
Reporting to the Workshop Manager your key responsibilities would be;
Ensure quality diagnostics and repairs according to repair order
Attend needed trainings and obtain certifications in order to maintain and develop skills according to product portfolio
Provide high quality service and repair
Rectification ratio – Zero (Right first Time)
Work closely with the Workshop Manager to optimise the planning for technicians in the workshop
Communicate to the Workshop Manager the amount of parts and labour needed for additional repairs
Ensure all work is quality assured and in accordance with standards and literature
Record and report time spent on repair and maintenance
Maintain working capacity of machines and tools
Assure clean and safe workshop at all times (Health & Safety)
Carry out other responsibilities given by the Line Manager
Preferred experience and knowledge;
Customer Focused
Goal and Achievement Oriented
Team Worker/Player
Technical knowledge to be able to convert symptoms to concrete actions
Communication to be able to provide factual information to both the customer and
Service mind-set to exceed the customer’s expectations
Recognises the need for actions and seeks guidance/approval. Possession of an appropriate valid truck driver's license (if required)
Product knowledge, Knowledge about the vehicles and equipment, keeping ahead of knowledge and information to ensure quality is always maintained
Flexibility - Adapt behaviour and provide creative solutions
Planning & organising as required to fulfil your duties
Business and commercial awareness General understanding of the value chain in any business.
Understanding of quality control
Qualifications and technical skills;
City & Guilds qualified/certified or equivalent
To be punctual respecting all operational hours and duties
To have capability in managing the full range of responsibilities with high quality
LGV Licence preferably CE Category
If you are interested in this position please contact our consultant Dawn on the details below:
E: dawn.cawston@clemencerogers.com
M: 07391 017916
O: 01302 965110
