A founding member of the PalletForce network, Farrall’s Group provides a range of transport and warehousing services which require real-time accurate information to keep customers informed. Managing directors Matthew and Kat Farrall say: “With such a diverse operation, we required a solution which could work with our existing management systems to bring all information into one place, thereby enabling us to monitor every consignment and keep our customers informed regarding vehicle locations and estimated delivery times.”
The system installed combines a cloud-based suite of transport management tools, including vehicle tracking and CAN-Bus with tacho link for each of Farrall’s Group’s 55 vehicles, plus electronic proof of delivery. Additionally, for general fleet management and improved control, Mandata’s TMS includes; Vehicle Check App for driver daily walkaround inspections; Tacho NOW for instant compliance reporting and Team Admin – a desktop and mobile app for updating all employee information such as shift hours, holiday requests, sickness reports and uploading expense claims.
Kat Farrall added: “The comprehensive Mandata system helps us to streamline our internal procedures while offering a more efficient and higher quality service to our customers.”
