Companies operating 25 or more Ford vehicles can now tap into dedicated aftersales support, with the extension of Ford's BlueService package to fleet customers.
BlueService for Fleet features while-you-wait servicing; collection and delivery of vehicles can also be arranged. It also includes a maximum booking lead time of three days for service work, and larger fleets using Ford's online booking system through '1link' are guaranteed a response within 20 minutes.
Ford has pledged to transform the aftersales experience across its dealer network – BlueService for Fleet joins other programmes, including Transit24 for commercial vehicle fleet customers.