Health check alerts have been introduced by Chevin to monitor each installation of its FleetWave fleet management software.
Live information fed back to Chevin's support team will reveal how an operator is using the software – and hence its effectiveness – enabling improvements to be made.
"FleetWave is ... constantly evolving with new features and modifications made at the suggestion of our experts and customers, as well as to meet changing legislation," explains support team leader Flyss Williams.
"What health check alerts enable us to do is monitor specific systems and the way in which they are used so that we can make proactive improvements and deliver world-class support for every client, regardless of configuration."