IVECO has launched the second annual Service Challenge for its European Truck Station network, with new categories including time of arrival, repair within 24 hours and recall management.
This year, the challenge will also focus on technician skills and competency, as well as parts availability in on-site stores.
Designed to reward the best service teams, the competition’s first staging saw teams from 204 Truck Stations participating.
Eight teams from Italy, Spain, Germany, the Netherlands, France, the UK, Poland and the Czech Republic won the title of Best Truck Station in their respective markets, while the Italian team from Tentori Veicoli Industriali was crowned best European Truck Station.