Called Reveal Field, it combines technician status with vehicle location data from the Verizon Connect Reveal platform.
Key features, says the company, include easy scheduling and dispatching, real-time notifications, a mobile app for technicians and integration with Live Map, enabling dispatchers to see the technician’s real-time vehicle location.
“Operations and fleet managers want a centralised hub where they have complete visibility into vehicles, workers and the work they are doing,” said Erin Cave, VP of product management at Verizon Connect.
“Reveal Field provides a simplified approach to managing drivers, technicians and jobs, and enables customers to streamline business processes, efficiently schedule jobs and improve customer service – all from one pane of glass.”
For more on the Reveal Field solution, click the link below.
