IVECO said that the trophy is awarded to the dealer that meets the highest standards following a total 360-degree performance review across the sales, service and parts departments. Additionally, overall financial performance and structural requirements demanded by IVECO’s dealer standards are taken into account.
In describing how the award was made, IVECO network director Adam Harris said: “With a strong network that always goes the extra mile for customers large and small, the decision is always difficult to make. However, this year’s winner encompasses all the attributes of success. Walton Summit Truck Centre has consistently delivered excellent customer service across the business, aligned with the IVECO brand through formidable passion and commitment”.
Reacting, Walton Summit commercial director Nigel Perplus said: “We are very proud to have been recognised as IVECO’s Dealer of the Year. Walton Summit Truck Centre is home to a highly skilled team competent in the quality expected of a main dealer, yet remains a family-run business that takes great pride in the attention to detail we offer in our customer experience.”
The IVECO UK dealer network is made up of 17 partners across the UK & Ireland with 54 sales and 76 aftersales operations. Each dealer is backed up by a centrally managed in-house Assistance Non-Stop round-the-clock roadside assistance service.
