At the same time, Driver ID, an additional feature included in the deal, allows the council’s 1,100 drivers to present either a PIN number or key fob to operate a vehicle, as they are not permanently assigned to a single employee, thus preventing misuse and increasing security.
Due to the complexities of the installation, and variety of vehicles and machinery being tracked, Teletrac Navman incorporated the assistance of its professional services team, who were responsible for overseeing the implementation process, supporting with training and troubleshooting, ensuring EROYC’s fleet management team could extract the most value from the data and tools.
Ivan McMaster, service manager at East Riding of Yorkshire Council, says: “In the past, due to operating a large scale fleet, we’ve found it challenging to manage multiple data sources and use the insights to our advantage, in order to manage our resource effectively, optimise asset utilisation and ensure overall safety.
He says that the supplier also created bespoke e-learning courses, training videos and live sessions for the contract.
