New World First Bus Services and Citybus have won the Best Public Service Application Grand Award and Best Public Service Application (Transformation) Gold Award in The Hong Kong ICT Awards 2013.
The award is based upon a solution for more effectively managing buses in transit and providing riders with advanced notification of pending stops.
The NWFB and Citybus system is based on the Descartes Telematics system.
"As a major local public bus operator, we believe attracting more passengers on board is as important as effectively managing the bus fleet," says Newton Ng, senior operations support manager of NWFB and Citybus.
"While bringing more convenience to our passengers, Descartes' solution also delivers accurate information to staff for effective control."
