The coach sales arm of the business has a five-strong van fleet for technicians who carry out maintenance on customers’ sites.
Leeds-based engineering business SM UK is carrying out the work at its nearby conversion centre; the vans are being fitted out with bespoke storage racking systems, workstations and new lighting.
“The storage systems and technology that SM UK has installed for us have been a game changer,” says Nigel Clarke, head of aftersales and operations at Arriva Bus and Coach.
“The entire system is bespoke to us and it means that parts and equipment are easily accessible, do not get mixed up and are stored safely – all of which increases efficiency.”
He adds: “We carry air conditioning maintenance kit, which has to be stored safely, and that now has its own purpose-built secure carrier within the new system.
“Perhaps most important, though, is the boost the newly fitted-out vans have given to team morale... The guys working at the coal face now have premier equipment to carry out their job.”
