TruckEast Norwich has been crowned Scania’s depot of the year, outscoring all other Scania dealerships on aftersales service criteria.
The Norwich branch achieved maximum points for every target, including a 100% MOT pass rate.
TruckEast acquired the dealership in February 2016, since when the site has undergone a £100,000 upgrade. Under the leadership of depot manager Paul Loades (pictured), the branch has gone from 70th to first place in the competition in three years.
Three other TruckEast branches – Corby, Northampton and Stowmarket – finished in the top ten.